Customer Support

At Novato Ford Lincoln Mercury, our customers have come to expect and rely on our quality auto sales, service and parts. However, we go beyond the norm and provide additional services and solutions that help our customers maintain their vehicle as best as possible. Some of the other support we provide are simple matters of convenience for our customers. Here's a quick list of support you can expect from Novato Ford Lincoln Mercury.

CONVENIENT HOURS:
We open early and stay late to give our working customers the chance to shop and or service their vehicle before and after work. Some of our departments are also open on the weekends for this same reason.

RENT-A-CAR:
Whether you need a vehicle for the weekend or you need a quick replacement vehicle while we work on your vehicle, we provide rental services for added convenience. These rentals are offered at additional discount from the standard prices.

SHUTTLE SERVICE:
We know that you don't want to be stranded while your vehicle is being serviced, so we offer FREE shuttle service within the local area. We can drop you off and/or pick you up as needed.